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SHIPPING & RETURNS
SHIPPING POLICY
We ship across the United States.
Delivery time: 7 to 15 business days from the day your order is placed.
This includes processing time.
Tracking: You'll get a tracking number by email as soon as your order ships. If it hasn't arrived within 24 hours of your order confirmation, check your spam folder before writing to us.
Where we ship from: Our products ship from fulfillment centers in the United States. Orders with multiple items may arrive in separate packages at different times — that's normal and you won't be charged extra for it.
RETURN & EXCHANGE POLICY
Window: 30 days from the day your order is delivered.
Condition: Products must be unused and in their original packaging. For hygiene reasons, we can't accept returns on opened skincare, deodorant, or any product that touches the skin directly once the seal is broken.
Return shipping is on us. Email contact@txmangoods.com with your order number and what you'd like to return. We'll send you a prepaid shipping label within 24 hours.
Refunds: Once your return arrives, we process the refund to your original payment method within 5 business days. Depending on your bank, it can take another few days to appear on your statement.
Damaged or wrong items
If something arrives broken or we sent you the wrong thing, email contact@txmangoods.com with a photo and your order number. We'll replace it or refund you — no return needed.
Order changes and cancellations
Orders can be changed or cancelled within 24 hours of being placed, as long as they haven't shipped yet. After that, wait for delivery and use the return process.